ADRIANA KALINOV - NEGLIGENT "CUSTOMER SERVICE"

"It's roach season , so it's normal that there are cockroaches in your apartment."

-Adriana Kalinov
(translated from Spanish)



One among many non-responses from this Byt Argentina employee. Negligent, irresponsible and defiant. Patronizing attitude.




Here is someone else's experience with Adriana Kalinov:
- Pregnant woman electrocuted -

We had a terrible experience with ByT Argentina and would not recommend them to anyone. We rented an apartment in San Telmo (253 Humberto Primo) and on the fourth day my wife, who was inspecting the chandelier in the apartment (we were thinking of buying one ourselves), received an electric shock that nearly killed her. When she pulled away from the chandelier it fell to the floor and broke. She was also four months pregnant, and so we had to navigate the health care system (including getting an ultrasound) on the same day to make sure everything was OK. When we called ByT to tell them what happened, the manager (Adrianna) was immediately defensive, told us it was not the wiring in the apartment, and that since it was our fault she would need to withhold our $375 security deposit. Once the electrician examined the chandelier and found that, in fact, the wiring was faulty, Adrianna told us she still may have to withhold the deposit. She made us fax her the hospital bills (which totaled $500), leaving us in limbo until she reached the owner (in Paris). On the last day she begrudgingly returned us the full deposit, however without an apology for what happened. I would not use this company again - hopefully the others are better.